Shipping Policy
NorthKashmirMart is committed to delivering your orders safely and on time across Jammu & Kashmir.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Locations
We currently deliver across selected areas of Jammu & Kashmir, including Handwara and nearby regions. Delivery availability may vary depending on location.
3. Estimated Delivery Time
- Local deliveries: 1–3 business days
- Nearby regions: 2–5 business days
- Remote areas: 3–7 business days
4. Shipping Charges
Shipping charges are calculated based on order value, weight, and delivery location.
- Free delivery may be available on selected orders
- Additional charges may apply for remote locations
5. Order Tracking
Once your order is shipped, you will receive updates via phone or email regarding your delivery status.
6. Delivery Conditions
- Customer must be available to receive the order
- Valid contact details must be provided
- ID verification may be required in some cases
7. Delays in Delivery
Delivery may be delayed due to weather conditions, transportation issues, or unforeseen circumstances.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 24 hours for assistance.
9. Incorrect Address
Customers are responsible for providing accurate delivery details. Orders with incorrect addresses may be delayed or cancelled.
10. Contact Us
NorthKashmirMart
Haripora Qaziabad Handwara, Jammu & Kashmir – 193302
Phone: +91 8494072947
Email: [email protected]